Accessories
For accessories, the advance amount is totally not refundable.
 Only in the case of unavailability of the product or Out Of Stock status, We will refund the full amount.
 If the customer informs us before shipping the product then he will be able to change product but he will not be able to take moneyback facility.
 If we ship the product and after that the customer wants to cancel the product, we will not give any refund and also customer will not be able to change to another product.
 If anyhow the customer receives the product and wants to change into another product (Before opening) we will change the product for him if he brings the product to us within 72 hours.
 Please Notice, from the date of your order, You must make the request for refund within 3 working days. No request will be accepted after the mentioned period.

Procedure of Device Refund
 Outside Saudi Arabia : If the customer informs us to cancel the order after shipping , then SAR 1000 will be taken as penalty, he will not get any refund facility and he’ll be able to take any other product with his balance amount.
 Inside Saudi Arabia : If the customer cancels the order after shipping the product, then SAR 500 will be deducted from his advance amount as penalty and he’ll be able to take any other product with his balance amount.
 If the customer wants to cancel the order before shipping , then he will be able to take any other product by the advance amount but he will not be able to take refund.
 Only in the case of unavailability of the product or Out Of Stock status, We will refund the full amount.
 Please Notice, from the date of your order, You must make the request for refund within 3 working days. No request will be accepted after the mentioned period.

Refund process for online gateway payment
 If the payment is completed through SSL comm. Online gateway then the refund will be processed according to SSL Comm. Refund policy.
If the Customer wants instant refund (within 24 hours) after completing the payment through SSl comm. He/She will only get the product price as refund. Online Gadget Ville will not take any liability of online gateway / EMI charge.

What is the Refund Mode?​
Refunds are made through BANK TRANSFER and CREDIT CARDS.

Can you request an exchange rather than a refund?
If you prefer to exchange your product, just inform our Customer Service. We will evaluate and guide you for the next steps.
If Online Gadget Ville fails to deliver a product after confirming the order due to market unavailability, Online Gadget Ville will refund the payment within 24 Hours.
Customers will only get the product price as refund (website price). Online Gadget Ville will not take any liability of any online gateway charge / Stripe fee charge / EMI charge / Bkash charge/ Nagad charge/ Bank charge.